Privacy
Standards
At SJ Water Park, we value your trust. This document outlines our stringent data collection and privacy protocols in compliance with Indian IT laws.
1. SCOPE AND CONSENT
This Privacy Policy describes how **SJ Water Park (Nasibpur, Narnaul)** collects, uses, and shares your personal information. By using our website, purchasing tickets online/offline, or entering our park premises, you explicitly consent to the collection and use of information in accordance with this policy and the Information Technology Act, 2000.
2. TYPES OF INFORMATION COLLECTED
Direct Identifiers
Name, Mobile Number, Email Address, Date of Birth (for safety age checks), and Resident Address for group bookings.
Security Data
Continuous high-definition CCTV video surveillance footage within the park premises for safety, incident investigation, and theft prevention.
Digital Footprints
IP address, device type, browser cookies, and navigation behavior on our website to optimize booking experiences.
Billing Info
Transaction details, payment method (though we do not store full card numbers), and GST information if applicable.
3. PURPOSE OF DATA USAGE
We process your data for the following legitimate business purposes:
- To facilitate ticket bookings, entry verification, and identity confirmation.
- To provide emergency medical assistance based on the contact details provided.
- To communicate park updates, operational changes, and safety advisories.
- To analyze visitor demographics to improve our rides and facilities in Narnaul.
- To comply with government and police mandates for public safety and reporting.
- To protect SJ Water Park against fraudulent transactions and liability claims.
4. STRINGENT DATA SECURITY
We employ enterprise-grade security measures including SSL encryption, restricted database access, and secure firewalls. CCTV data is stored on protected servers with a 30-day retention cycle, after which it is automatically overwritten unless required for legal evidence. However, no digital transmission is 100% immune to risk; guests use our online services with this understanding.
5. RETENTION & USER RIGHTS
Retention: We retain identifying information only as long as necessary for tax, legal, and operational purposes.
Your Rights: You have the right to request access to your personal data, request corrections of inaccuracies, or request deletion of data that is no longer required for legal compliance. All such requests must be sent to **waterparksj@gmail.com**.
6. CHILDREN'S PRIVACY
We do not knowingly collect personal data from children under 18 without explicit parental or guardian consent. All data provided for child ticket booking is assumed to be provided by a lawful guardian.
Grievance Officer
For any privacy-related concerns or data requests, please contact our officer:
Email Support
waterparksj@gmail.com
Narnaul HQ
8930252868